FAQs for Dropshippers


Interested and potential drop-shippers are advised to review the following information prior to listing 72 Smalldive products for sale. 


ABOUT THE LABEL 

72 Smalldive is one of Singapore’s award-winning pioneer slow fashion label. As a slow fashion advocate, it upholds the philosophy of Shokunin, a Japanese term that not only defines a commitment to traditional craftsmanship but also an attitude for social consciousness. Hence, provenance is an essential feature of the label’s products. The label takes on a holistic perspective in its product design and development; that approach entails seeking out ethical suppliers, maintaining transparency on product provenance, supporting traditional craftsmanship, and avoiding production processes that incur excessive wastage

To date, the label collaborates with various artisan workshops in Milan, Italy for its production of leather bags and small leather goods. Its fine premium leather and solid brass accessories are completely sourced from Italy.  

Since its official launch in 2010, the label’s intent-driven approach and its fine products have endeared to a steadily growing clique of customer, who identify with the label’s beliefs in constructing a positive and meaningful way to shop.
This has also led to the numerous features of the label in international
publications such as British GQ, Vogue UK, Vogue Italy, and Vanity Fair Italy.
More information about the label may be found on About page at our website.
 
ABOUT OUR PRODUCTS AND COLLECTION


Our online store is categorized by product groups: Belts, Wallets, Bags and Folios. All items under the above mentioned product categories are available for dropshipping, subject to stock availability. The inventory count of these products are synchronized via application platforms such as Modalyst and Spocket.

Discount Outlet
Items in this collection include factory seconds, past season stocks, and or showroom samples. These items are sold at greatly reduced prices for the conditions stated in the product description (in bold). These products are also available for drop shipping but non-exchangeable or returnable. Merchants are advised to peruse 72 Smalldive's Returns and Refunds policy and ensure these terms are explicitly disclosed to their customers before listing these products on their website. 

Bespoke
You may read more about how we offer customers to customize selected handbag styles in a range of leather colors and textures on 72 Smalldive Bespoke Service. We welcome drop-shippers to consider offering the serviced to their customers. We advised interested drop-shippers to peruse the process and terms applicable to this service prior to listing the service on their websites.

Corporate Gifts
Products under this category are not available for drop-shipping 

FAQs

Where are your products shipped from?

The majority of our products are shipped from Singapore. 


Which countries do you shipped to?

The countries we ship frequently (bit not limited) to are 

  • North America: The USA, Canada
  • The UK and EU Countries (excluding Balkan, Central & East European)
  • Asia Pacific: China & HK SAR, Japan, South Korean Taiwan
  • South East Asia

However, we do not exclude shipping to countries not listed above. We do however request the merchant provide us all necessary information required for custom clearance and release of the shipped goods. More information on international shipping requirements may be found in our Shipping Policy  

Do you shipped to a country outside the location of a drop-shipping business?

For operation and security reasons, we prefer to avoid 3-vectors fulfillment where products is shipped to a country other than drop-shipper's location. If this is required, drop-shipper is liable to ensure customers are aware of their country's customs tax and clearance requisite prior to purchasing. You may find more information on international shipping requirements our Shipping Policy 

What is the delivery time for the shipment?

72 Smalldive processes all order fulfillment within 2 working days. and delivery time for an order is between 7-14 working days. Delivery may be delayed due to customs clearance, absence of recipient at shipping address, and force-majeure related incidents. You may find more details on our Shipping Policy

Can you pack the products in accordance to our request?

72 Smalldive packing instructions required by merchant. All our items are packed in our product packaging for security and branding reasons. We are unable to accept packaging requests from drop-shippers unless the product is delivered to your fulfiment center. We may, and we reserve the rights to refuse, include thank you notes or any marketing cards in the shipped products with provision of the materials.  

What are your return and refund policies?

We do not provide free shipping for returns from drop-shipping orders. With that exception, all drop-shippiing orders are subject to our returns and refunds policy.