Privacy policy
It is our priority to keep your online privacy and payment activity secure. Here is some key information for you concerning this subject matter when you shop at our online store.
DOES THIS PRIVACY POLICY APPLY TO YOU?
This Privacy Notice applies to you if you are a customer of 72 Smalldive, a recipient of a package delivered by 72 Smalldive, a supplier of 72 Smalldive, or if you contact 72 Smalldive, for instance, by visiting www.72 Smalldive.com, using social media or if you receive emails from 72 Smalldive. Our websites are for a general audience and not geared toward children. We do not knowingly or intentionally collect personal data from children under the age of 16. If you are under the age of 16, please do not submit any personal data to us, and rely on a parent or guardian to assist you. If you believe your child may have disclosed personally identifiable information to us, please inform us via our inquiry page and we will remove it.
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information (PII) is being used online. PII, as defined in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information by our website.
WHAT INFORMATION DOES 72 SMALLDIVE COLLECT?
In the course of its business activities and providing the services, 72 Smalldive will need to process personal data. “Personal Data” is any information that can directly or indirectly be used to identify a natural person. You may provide your Personal Data directly to 72 Small dive, such as the below:
- Contact information. Such as your name, address, e-mail address, and phone number;
- Financial information. Such as your bank account number, payment status, and invoices;
- Identification information. Such as your driver's license number;
- Account information. Log-in details, including your email address and password, and other information provided in your account;
- Information related to shipment and services. Such as shipment tracking number, shipment routing information, location data, the status of a shipment, delivery location, packaging type, number of pieces, weight, picture of the parcel, and customs information;
- User and preference for information. Such as shipping amounts, complaints, history of purchases and related commercial activities, communication, survey information, and shipping preferences.
WHO DOES 72 SMALLDIVE SHARE YOUR DATA?
72 Smalldive may share your Data with third parties in the following circumstances:
- 72 Smalldive may share your Personal Data with its affiliates, operating groups, subsidiaries, and divisions, or with third parties if such is necessary for the purposes listed above. If appropriate, 72 Smalldive will require third parties to conduct activities in a manner consistent with 72 Smalldive policies and guidelines about data protection.
- 72 Smalldive may share your Personal Data with data processors, i.e. parties processing Personal Data on our behalf. In such cases, these third parties may only use your Data for the purposes described above and only by our instructions. 72 Smalldive will only use processors that provide sufficient guarantees to implement appropriate technical and organizational measures and ensure the protection of the rights of data subjects.
- 72 Smalldive employees may have access to your Data if necessary for the performance of their tasks. In such a case, access will be granted only if necessary for the purposes described above and only if the employee is bound by confidentiality.
- 72 Smalldive may share your Data if required to do so by law, court order, or other legal processes, for example, with law enforcement agencies or other governmental agencies, to establish or exercise our legal rights or in connection with a corporate transaction, such as a divesture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
- We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. As we use Google Analytics to improve our online customer browsing and product search experience, the user may opt out of the use of Google Analytics cookies by visiting the Google Content Network Privacy Policy. Google Analytics is put in place to provide a positive browsing and product search experience.
- 3rd party service providers with access to personal data we collect through our business operations are obliged to abide by our privacy policy disclosed to our customers.
HOW LONG WILL 72 SMALLDIVE PROCESS YOUR DATA?
72 Smalldive retains your Data for a limited amount of time and will delete your Data after it is no longer necessary for processing. The exact time is based on the type of Personal Data and the legal obligations or business purposes for retaining it.
WHAT MEASURES ARE TAKEN TO PROTECT YOUR DATA?
72 Smalldive has taken appropriate technical and organizational measures to protect your Personal Data against accidental or unlawful processing, including by ensuring that:
- your Personal Data is protected against unauthorized access;
- the confidentiality of your Personal Data is assured;
- the integrity and availability of your Personal Data will be maintained;
- personnel is trained in information security requirements; and
- actual or suspected data breaches are reported under applicable law.
WHERE IS YOUR DATA STORED OR TRANSFERRED?
Due to the nature of our business and the services we provide to our clients, 72 Smalldive may need to transfer your Data to locations outside the country where you reside. In any case, where we transfer Personal Data, 72 Smalldive shall ensure that such a transfer is subject to appropriate safeguards. For the European Union, such transfers to third parties will be governed by a contract based on the model contractual clauses for data transfer approved by the European Commission. For more detailed information about these safeguards, please contact us via our inquiry form.
YOUR RIGHTS TO YOUR DATA
Based on the law applicable to the use of your Personal Data, you may be able to exercise several rights about your Personal Data. Note that in many cases, your rights are not absolute and we may not be required to comply with your request. Several such rights, as may be applicable in the European Union, are explained below.
Right of access
You are entitled to a copy of the Personal Data we hold about you and to learn details about how we use it. Your Data will usually be provided to you digitally.
Right to rectification
We take reasonable steps to ensure that the information we hold about you is accurate and complete. However, if you believe this is not the case, you can ask us to update or amend it.
Right to erasure
In certain circumstances, you have the right to ask us to erase your Personal Data, for example where the Personal Data we collected is no longer necessary for the original purpose, where Personal Data has become obsolete or where you withdraw your consent. However, this will need to be balanced against other factors. For example, we may not be able to comply with your request due to certain legal or regulatory obligations.
Right to restriction of processing
In certain circumstances, you are entitled to ask us to (temporarily) stop using your Personal Data, for example where you think that the Personal Data we hold about you may be inaccurate or where you think that we no longer need to use your Personal Data.
Right to data portability
In certain limited circumstances, you may have the right to ask that we transfer Personal Data that you have provided to us to a third party of your choice.
Right to object
You have the right to object to processing that is based on our legitimate interests. Unless we have a compelling legitimate ground for the processing, we will no longer process the Personal Data on that basis when you file an objection. Note, however, that we may not be able to provide certain services or benefits if we are unable to process the necessary Personal Data for that purpose.
Rights relating to automated decision-making
You have the right not to be subjected to automated decision-making, including profiling, which produces a legal effect for you or has a similarly significant effect. If you have been subject to an automated decision and do not agree with the outcome, you can contact us using the details below and ask us to review the decision.
Right to withdraw consent
We may ask for your consent to process your Data in specific cases. When we do this, you have the right to withdraw your consent at any time. 72 Smalldive will stop the further processing as soon as possible after the withdrawal of your consent. However, this does not affect the lawfulness of the processing before consent was withdrawn.
Please contact us via our inquiry form if you would like to exercise any of your rights. We endeavor to respond, verify, and execute your request for removal, change, or access to your personal data upon immediate notification. The completion time for your request may vary and is subject to the complexity of the request. For this reason, the expected delivery of your request will be communicated individually.
WHAT PERSONAL INFORMATION IS COLLECTED ON OUR WEBSITE?
The following paragraph describes our commitment to the protection of Personal Data as it applies to 72 Smalldive's website (www.72 Smalldive.com) or any of its subpages through which 72 Smalldive may obtain Personal Data automatically.
Personal data is obtained through the use of cookies or similar technologies. 72 Smalldive uses this Personal Data for the following purposes
- help us and third parties obtain information about your visits to the sites
- process your shipments
- analyze your visiting patterns to improve our sites
- deliver advertising, communications, and content from us and third parties, on our sites and those of third parties, specific to your interests
- remember your language and other preferences
- help you obtain the information you are looking for
- provide a safe and secure service for online transactions
- measure how many people use our sites, and how they use them, to keep our sites running efficiently and to better understand our audiences
- system administration and troubleshooting
OBLIGATIONS OF 3rd PARTY SERVICE PROVIDERS
3rd party service providers are business partners that are engaged by 72 Smalldive to provide business services for the company. These services may include, but not only, performing operational tasks on behalf of the company or enhancing the company's business operations. During the engagement, the personal data of our customers and employees may be handled by 3rd party service providers.
3rd party service providers are obliged to ensure the following when handling any personal data that is shared by 72 Smalldive:
- Established a personal data handling process as part of business operations
- Update and train all employees on securely handling personal data
- Provide a safe and secure service to process, store, or use personal data
- Inform relevant authorities and 72 Smalldive when a breach in data security occurs
- Safely remove physical and electronic personal data from storage once it is no longer needed for 3rd party service providers to perform their tasks.
ABOUT COOKIES
Our shopping platform Shopify and e-commerce apps use cookies for tracking purposes You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. As each browser is a little different, we advise that you look at your browser's Help menu to learn the correct way to modify your cookies. If you disable cookies, some features will be disabled that make your site experience less efficient and some of our services will not function properly. However, you can still place orders.
WHAT IF I HAVE OTHER QUESTIONS OR COMPLAINTS?
Questions or complaints regarding the processing of your Personal Data can be directed at 72 Smalldive by using the contact information page found on our website. You also have the right to complain with the local data protection authority in the jurisdiction where you work, where you live, or where any alleged infringement takes place.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. See more at http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously
- Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
- Our Privacy Policy link includes the word 'Privacy' and can be easily be found on the page specified above.
- Users will be notified of any privacy policy changes on our Privacy Policy Page
- Users can change their personal information:
- By emailing us
- By logging in to their account
How does our site handle do not track signals?
We honor do not track signals and do not track plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It's also important to note that our third-party applications may conduct behavioral tracking. However, when it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe.
Understanding the Fair Information Practice Principles and how they should be implemented is critical to complying with the various privacy laws that protect personal information. To be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email Within 7 business days We will notify the users via in-site notification Within 7 business days
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations. We collect your email address to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and to send information and updates about orders
- We may also send you additional information related to our product and/or service.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
To abide by CANSPAM we agree to the following:
- NOT use false, or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or site headquarters
- Monitor third-party email marketing services for compliance, if one is used.
- Allow users to unsubscribe by using the link at the bottom of each email
- If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
PAYMENT METHOD & SSL
- We accept Visa, MasterCard, American Express, Maestro, and JCB cards via STRIPE and SHOPIFY for orders USD$1,000 and below
- You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to 72 SMALLDIVE.
- Payment is only debited from your card at the time of dispatch.
- For orders above USD$1,000 payment must be made by bank transfer. Our bank account details will be indicated on the order confirmation form.
SECURE SOCKET LAYER MODE
To help ensure that your shopping experience is safe, simple, and secure, 72 SMALLDIVE payment apps use Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration.
You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with 'HTTPS:' instead of the normal 'HTTP:'. This means that you are in a secure mode.
CONTACTING US
72 Smalldive may update this Privacy Notice from time to time. If an amendment will have a serious impact, 72 Smalldive will endeavor to actively inform you about such amendments. 72 Smalldive will publish an up-to-date Privacy Notice on the website www.72 Smalldive.com at all times, indicating the latest amendments. If there are any questions regarding this privacy policy you may contact us via our inquiry form on our website